VP of Clinical Outpatient Operations job vacancy in Connections Health Solutions – Jobs in Arizona

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Job Details
Company Name : Connections Health Solutions
Company Location : Phoenix, AZ 85016
Job Position : VP of Clinical Outpatient Operations
Job Category : Jobs in Arizona

Job Description :

“Treating people right, right when they need it.” Become part of a team that will make a difference in someone’s life, every day.

Connections Health Solutions is a behavioral health company that provides crisis stabilization and access to care for anyone needing behavioral health services. It is the nationally recognized leader in the provision of behavioral health crisis intervention services. Our founding physicians, Dr. Chris Carson and Dr. Robert Williamson, believe there is a better way to serve those in need of behavioral health crisis care and have developed a model of care that meets individuals where they are, when they need it. Since 2009, under strong medical and clinical leadership, the company has fostered strong collaboration and leadership with nationally recognized organizations, including the American Psychiatric Association, The National Council, SAMHSA, Harvard Medical School Department of Psychiatry, and many others.

We are currently seeking a VP of Clinical Outpatient Operations. This position, in partnership with the Medical Director, is responsible for all aspects of the clinical and financial operations of the Out-Patient facility within the Crisis Center facility, which includes Urgent Care, the Transition Program and Medical Clinic. The VP, Clinical Outpatient Operations is also responsible for Patient Satisfaction, Employee Engagement, Growth, Finance, and Quality Outcomes. This position is also responsible for program development, implementation, and sustainability along with maintaining the fiscal health of the Outpatient facility. Sets the tone, in partnership with their leadership team, for the facility by actively engaging in staff, program, and leadership development.

Responsible for:

  • Leads the facility Leadership Team in the planning, development, and implementation of clinical operations that deliver care that is timely, safe, effective, efficient, equitable, and recovery-oriented, in alignment with the Institute of Medicine’s aims for quality healthcare.
  • Establishes and models a culture of continuous performance improvement and professional growth through setting clear goals and expectations for leaders. High priority goals are to ensure employee compliance with training, supporting employee engagement efforts, and the ongoing professional development of individual employees. Sets standard for providing timely and consistent feedback to promote positive behaviors and address areas of growth.
  • Partners with Medical Leadership to ensure high quality and consistent clinical service delivery across all disciplines. Thinks creatively toward development of clinical programming and establishment of program goals, as well as identifying clinical opportunities to improve revenue through billing processes.
  • Manages fiscal operation of the outpatient facility through monthly budget reviews of revenue and expense analysis to determine potential variances and adjust as needed. Participates in development of fiscally responsible budget to ensure profitable operation of the facility.
  • Accountable for delivering on contract and programmatic performance metrics across all payor classes (Public and Private) and clinical programs.
  • Oversees Quality Assurance/Performance Improvement activities. Ensures that internal performance goals are set and reviewed and that these goals support the overall corporate mission and values while also being responsive to local community needs. Responds to RBHA and other external deliverables with timely and accurate data.
  • Works in close collaboration with compliance staff to ensure that clinical services, documentation, training, and supervision meet regulatory requirements.
  • Represents the facility in the local community via collaboration with the RBHA, law enforcement, governmental bodies, and other community stakeholders.
  • Actively participates in program compliance monitoring and works with appropriate departments to ensure both quality and clinical compliance standards are met.


  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off and paid holiday

Job Type: Full-time


  • 8 hour shift
  • Day shift
  • Weekend availability

Work Location: One location

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