Virtual Call Center Representative Inbound Sales job vacancy in Comcast – Jobs in Delaware

• Achieves or exceeds sales targets while interacting with new and existing customers via telephone and selling Company products and services.

• Demonstrates consultative sales techniques by using probing questions, clarifying needs, overcoming objections and providing solutions that fits the needs of the customer.

• Offers assistance to customers for non-sales-related calls to the best of ability and seeks to transition it to a sale.

• Educates customers on the Company products, services and experience leveraging job aids and support materials as needed.

• Establishes rapport and promotes relationships by providing a unique positive experience for each customer through personalizing sales interaction.

• Consistently demonstrates professionalism and integrity with a warm and friendly demeanor to customers and teammates.

• Exercises sound judgment within the scope of empowerment and acts in the best interest of both the customer and company.

• Demonstrates proficient use of soft skills, including active listening, problem solving and responding appropriately.

• Maintains expected performance levels in a dynamic and highly competitive environment.

• Articulates the Company’s competitive advantage while advocating for our products, services and packages.

• Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a great customer experience.

• Navigates between multiple screens, databases and complex data entry applications to accurately and quickly capture required information to complete a sale.

• Acts as a team player committed to growth and development.

• Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.

• Consistently follows critical sales processes to ensure a great customer experience.

• Must be able to wear telephone headset and manipulate objects such as pen, keyboard and mouse.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

• Base Pay: $11.68 – $25.96 (dependent on location) + Commission

• Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

• Opportunities for promotion

• Paid training

• Paid Time-Off (PTO), Paid Vacation, Flex Time, and Floating Holidays (Generous PTO package after first 90 days of employment)

• Tuition Reimbursement (where applicable)

• Eligible to enroll in Medical, Dental, Vision, 401k

• Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)

• Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services earnings for those who overachieve their sales targets.

• High School Diploma / GED

• Relevant Work Experience 0-2 Years

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