System Administrator II job vacancy in DAS Health – Jobs in New Hampshire

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Job Details
Company Name : DAS Health
Company Location : Salem, NH 03079
Job Position : System Administrator II
Job Category : Jobs in New Hampshire

Job Description :

Recognized as one of the fastest growing companies in Tampa Bay nine years in a row and on the Inc. 5000 list of top privately held companies in the country for the last nine years, DAS Health is seeking a full time hybrid (remote and onsite) System Administrator II located in or within driving distance of Salem, NH.

**This is a hybrid remote position with frequent on-site work in the Southern New Hampshire/Northern Massachusetts area.**

The System Administrator II is responsible for providing proactive remote and onsite technical support to users in an efficient and accurate manner. The System Administrator II is responsible for taking on escalations from System Administrator I technicians.

Job Duties Include:

  • Maintain and Work Remote Tickets on the IT Service Board
  • Server Application and Infrastructure Changes
  • Troubleshoot Server Application / Connectivity Issues
  • Router Configuration Updates
  • Maintain and Work Remote/Onsite Service Tickets on the IT Service Board
  • Prep and Deliver Servers to Clients
  • Troubleshoot Systems or Networking Outages that require an on-site presence
  • Maintain and Work Project Tickets with Assigned T3 Technical Resource
  • Email Migrations
  • New Server Infrastructures
  • Office Location Moves
  • Client Onboardings and Offboarding
  • VPN Creation and Implementation
  • Maintain Assigned Tickets on IT Service and Projects Board
  • Placing all your assigned tickets on your ConnectWise calendar for a future Time/Date and never leaving tickets in a Past Due state.
  • Attaching, creating, and updating relevant configurations with necessary client asset information
  • Being attentive to all client correspondence and notifying them daily about new developments of their service request.
  • Working and managing your assigned tickets until resolved and acquiring help to resolve if needed (Team Supervisor and/or T3 Escalation)
  • Resolving tickets within 6 hours total worked time and before 30 days of age
  • Able to perform all the Help Desk Tech’s responsibilities
  • Act as Systems Admin I Technician’s Escalation Point

Requirements:

  • 3-5 years of experience in Help Desk or IT support position
  • High School diploma or GED Equivalent
  • A+, Network+, MCSE, MTA: Windows Server Administration Fundamentals preferred
  • Strong networking knowledge
  • Strong proficiency in Windows Server; proficiency in other cloud-based server environments (Azure, AWS, and WVD)
  • Strong knowledge of Microsoft 365 Email and Office Products
  • Strong knowledge of Microsoft Windows; knowledge of MacOS and Linux preferred
  • Efficient problem solving / troubleshooting skills
  • Energetic, pleasant and professional
  • Strong verbal and written communication skills
  • Attention to detail in all things, neat and organized
  • Strong time management skills to complete multiple concurrent tasks/tickets in a timely manner
  • Work as a proactive team member in an office setting

Salary Range: $60,000 – $80,000 annually (or hourly annual equivalent)

About DAS:

DAS Health is a leading provider of Health IT and management solutions and a trusted consultant to many physician groups, hospitals and healthcare systems across North America. For nearly two decades, DAS Health has been bridging the gap between regulatory compliance, business goals and personal service, empowering our clients to deliver more patient-centric care, protect their earnings and increase profitability.

We offer base salary plus discretionary bonus, paid holidays, paid sick and vacation days, healthcare and many other benefits, including a 3-week paid sabbatical for employees when they reach their 5-year anniversary! Advancement opportunities for those who demonstrate strong results and leadership qualities. Other positions currently available. If you think you fit our culture and can contribute to our client’s success, we want to hear from you!

Job Type: Full-time

Pay: $60,000.00 – $80,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Work Location: Hybrid remote in Salem, NH 03079

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