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Company Name : PerkinElmer
Company Location : Montpelier, VT 05602
Job Position : Product Manager
Job Category : Jobs in Vermont
Job Description :
Position: Product Manager, Service Products, OneSource Laboratory Services
As a Service Product Manager, you will work closely with PerkinElmer’s Instrument and Service Business teams, responsible for the strategy, pricing, positioning, and product line maintenance for all service products within the PerkinElmer service business; managing their product lifecycles, from new service introductions (NSI’s) through end-of-service life (EOSL).
The primary focus of this role is to help drive the overall strategy of the PerkinElmer Service Products to increase service sales, adoption, and margins.
Create service product roadmap and vision for services included in the Instrument Services Portfolio
Develop subject matter expertise in order to identify, prioritize and support growth
Collaborate with field teams to capture voice of customer; understand market and competitive dynamics
Responsible for developing service pricing strategy with regional and business support
Preparation of business cases to include market assessment, forecast revenue, development strategy, target ROI, etc.
Explore new service revenue streams, capturing unmet market needs and identifying new opportunities for service products including, but not limited to, upgrades, training, qualification product lifecycle and education services.
Partner internally with all areas of development including field service, sales, operations, customer care and marcom to ensure successful service product launch
Develop quantifiable strategies for profitable growth utilizing potential outcome solutions for customers
Develop portfolio positioning and field/customer communication strategy working with Marketing
Mine install-base of current customers to construct strategies to optimize recurring service revenue and expanded margins
Understand the competitive landscape and create requirements based on VOC
Ensure product deliverables and milestones are met
Bachelor’s Degree in business, engineering or science
2 plus years’ experience in a product management role
Experience in a laboratory environment or in B2B services
Excellent project management skills and strong attention to detail.
Proven experience working with cross-functional teams to achieve desired work products – ability to plan and anticipate challenges, manage resources, bring teams together and maintain timelines
Motivated individual who is able to operate and maintain focus in a rapidly changing internal environment
Must have the acumen to learn technical service concepts
Must have excellent verbal and written communications and presentation skills
Proficiency in Microsoft Excel required, working knowledge of SAP preferred
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