Onsite Data Entry Operator II / Mailroom job vacancy in Lockwood Hills Federal, LLC – Jobs in Kentucky

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Job Details
Company Name : Lockwood Hills Federal, LLC
Company Location : Williamsburg, KY
Job Position : Onsite Data Entry Operator II / Mailroom
Job Category : Jobs in Kentucky

Job Description :

At LDRM we streamline the review, validation, compliance and submission of virtually any government-specific system application. That enables our customers to achieve predictably lower costs, greater information security, leaner operations and more effective digital government. LDRM specializes in background investigation support, records management, business automation and optimization, and administrative support.

LDRM is a joint venture between two companies, DTSV and Lockwood Hills, a subsidiary of Akima. If you would like more information regarding LDRM please go to: www.ldrmllc.com,

Come be a part of a top notch team, apply today!! Candidates will support the Kentucky Consular Center and may be called on to perform a variety of administrative and customer service-related duties. Individuals will be required to complete a background security investigation prior to beginning employment.

Case Processing Support:

  • Logging in petitions; creating and labeling case folders

  • Researching cases

  • Preparing and entering associated data in systems

  • Maintaining the integrity of the files within process units and file storage

  • Scanning documents and associating them to electronic case files

  • Putting case files in document order

  • Identifying, reporting and obtaining missing documents for cases

Mail Room Support:

  • Receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases

  • Operating letter insertion and postage equipment

  • Identifying and sorting mail, petitions and files

  • Delivering routing sheets/file requests to the appropriate units

  • Requesting/receiving files from other units and delivering them to the appropriate units

  • Logging and delivering messages; logging petitions

  • Weighing, labeling; pulling and packing out-going case files

Communications Support:

  • Logging and delivering messages; logging petitions

  • Inputting call questions and/or email responses into tracking system; documenting every call/email

  • Escalating calls to supervisors as required by procedures

  • Resolving caller questions promptly and efficiently

  • Communicating answers clearly and correctly from scripted call response plan

  • Referencing answers from a computer while also rapidly typing notes into a system

Intermediate Computer Skills:

  • Good interpersonal and professional communication skills

  • Good attention to detail while working in a fast-paced environment

  • Capable of working in a multi-task environment with rapidly changing priorities

  • Very good command of the English Language; Spanish is a plus

  • Demonstrate a professional work ethic

  • Ability to pass a typing test of at least 40 WPM with no errors

Qualifications

  • One (1) to two (2) years of relevant administrative experience preferred
  • Ability to pass a typing test of at least 35-40 WPM with no errors
  • Experience in an office/clerical environment is desired
  • Intermediate computer skills utilizing multiple monitors and active sessions
  • Basic use of MS Office including Excel, Word and Email
  • Good Interpersonal and Professional Communication Skills
  • Good attention to detail while working in a fast-paced environment
  • Capable of working in a multi-task environment with rapidly changing priorities
  • Very good command of the English Language; Spanish is a plus
  • Demonstrate a professional work ethic
  • Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance

Work Environment and Physical Demands:

  • Lifting ability up to 25 lbs.
  • Ability to perform work to include:
  • Pushing/pulling
  • Bending/standing/reaching/squatting/sitting
  • Climbing ladders
  • Visual acuity; hand and eye coordination
  • General office and loading dock equipment

You must be able to meet all health requirements, including but not limited to, current and future vaccination requirements for infectious diseases such as COVID-19.

The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at [email protected] or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

Shift
: Day Job
Job
: Office & Administrative Support
Travel
: No
Organization
: Lockwood Hills Federal, LLC

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