Network Support Technician, UETN job vacancy in University of Utah – Jobs in Utah

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Job Details
Company Name : University of Utah
Company Location : Salt Lake City, UT 84112
Job Position : Network Support Technician, UETN
Job Category : Jobs in Utah

Job Description :

Announcement

Details

Open Date
09/16/2022

Requisition Number
PRN32299B

Job Title
Network Administrator Sr

Working Title
Network Support Technician, UETN

Job Grade
F

FLSA Code
Computer Employee

Patient Sensitive Job Code?
No

Standard Hours per Week
40

Full Time or Part Time?
Full Time

Shift
Variable

Work Schedule Summary
Grave (11p- 7a) or Swing (3p-11p)

Days: M-F, possible weekends too

VP Area
President

Department
00336 – KUEN/Utah Education Network

Location
Campus

City
Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
55000-75000

Close Date

Open Until Filled
Yes

Job Summary
This position is for Swing or Graveyard shift (see work schedule) in our Network Operations Center supporting UETN connected customers. This position is primarily focused on network monitoring, management, and maintenance.

Day to day work includes performing maintenance and troubleshooting of the UETN backbone and customer connected networks. It includes responding to alerts generated in monitoring tools, respond and manage incidents and coordinate repairs and service with our engineers, vendors, telecoms, and customers.

Participation in improvement projects and tasks to increase our network capabilities and services is also part of the responsibilities.

About
UETN
: Utah Education and Telehealth Network provides network and IT Solutions for Educational institutions (Higher Education, K12, Libraries and Other (Zoo, Aquarium)) throughout Utah. This position is integral in providing systems and services to all UETN Stakeholders. UETN is housed on the University of Utah campus in the Eccles Broadcast Center, UETN employees are U of U staff and received all of the same benefits listed below.

UETN is committed to creating a workplace culture that values equity, diversity, and inclusion (EDI), and we believe that everyone plays a role in fostering EDI, every day. EDI isn’t just the right thing for our employees and the university community; it’s also the smart thing. It empowers us to provide the best IT services for our students and their families, staff, faculty, clinicians, and patients and their families.

Responsibilities
Perform duties associated with the management, monitoring, and maintenance of the UETN network. These duties include but are not limited to

  • Assisting connected customers with network related issues or outages.
  • Identify and troubleshoot network related issues through resolution.
  • Performing preventative maintenance and support for our statewide network.
  • Learn and grow your expertise on a large, complicated, and state of the art network.
  • Ability to self-manage time and priorities based on work requirement guidelines.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Seldom: Outdoor Environment
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking, bending, twisting, kneeling, squating.
Seldom: Reaching overhead.

Minimum Qualifications
Bachelor’s degree in related area or equivalency (2 years related work experience may be substituted for 1 year of education). 4-6 years of experience in network administration or related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
  • Experience with network monitoring tools and services
  • CCNA and/or CCNP Certification
  • Self-motivated and disciplined

Type
Benefited Staff

Special Instructions Summary

Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34
CFR
part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (
OEO
/AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

[email protected]

Online reports may be submitted at
oeo.utah.edu

To inquire about this posting, email:
[email protected]
or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior
URS
service, may elect to enroll in
URS
if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from
URS
are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

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