Multi-Unit Manager – Burger King job vacancy in Rackson Restaurants LLC – Jobs in Delaware

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Job Details
Company Name : Rackson Restaurants LLC
Company Location : Wilmington, DE
Job Position : Multi-Unit Manager – Burger King
Job Category : Jobs in Delaware

Job Description :

**Must be willing to travel or relocate to our restaurants near the Wilmington, Delaware area**

Position Summary:

The Multi Unit Coach has the responsibility for overseeing the people, processes and operations of 3+ locations. They drive excellence in day-to-day operations; train, coach, & support managers; plan and set goals; focus on problem solving/process improvement; set standards; recognize and motivate Unit Level Management & their Teams.


  • Provides leadership for each Manager in the market to ensure customer satisfaction.
  • Leads the way by working with each Manager in the market to deliver profit goals and meet targeted flow-thru objectives; utilizes available reports to identify opportunities; encourages a top-line orientation through operational focus; ensures that correct operational procedures are followed at all times.
  • Partners with each Manager in the market to build sales over last year’s sales achievement.
  • Accountable for coaching and training various levels of Management for operational excellence, supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team and managers.
  • Aggressively develops and maintains management staffing levels; drives to full management staffing for each location in market; commits to selection process; monitors staffing levels to anticipate sales seasonality.
  • Absolutely uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy.
  • Leads recognition and motivation efforts throughout the market.
  • Does not compromise in creating and maintaining a safe environment for employees and customers.
  • Has authority to hire and fire (or participate in those decisions)
  • Resolution oriented in all Employee Relations (ER) activities; provides needed ER assistance to managers; is proactive in addressing ER needs in the market.
  • Exhibits ownership when working with Management to resolve chronic Repair & Maintenance (R&M) issues; determines causes of excessive R&M; gathers R&M issues; identifies trends and takes to R&M Business Partners


  • Service Orientation – Actively looking for ways to help people.
  • Coordination – Adjusting actions in relation to others’ actions.
  • Speaking – Talking to others to convey information effectively.
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.


  • Store Managers promoted to Multi-Unit Coaches will be in position for 12-18 months.
  • Multi-Unit Coaches will then be evaluated based on performance to determine if they are promotable to Area Coach or if they will return to a single unit Store Manager.
  • If deemed based on performance the MUC is promotable to Area Coach that will be done once an opening is available.

Job Type: Full-time

Pay: Up to $65,000.00 per year


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Application Question(s):

  • Are you willing to travel to or relocate to the Wilmington, DE area?
  • Are you willing to travel to multiple restaurant locations?

Work Location: On the road

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