Manufacturing Quality Specialist/Warranty Coordinator job vacancy in ABB – Jobs in Oklahoma

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Job Details
Company Name : ABB
Company Location : Bartlesville, OK 74006
Job Position : Manufacturing Quality Specialist/Warranty Coordinator
Job Category : Jobs in Oklahoma

Job Description :

Manufacturing Quality Specialist/Warranty Coordinator

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

The Quality Specialist has the role of deploying and facilitating the quality culture in Instrumentation, Process Automation Measurement & Analytics (PAMA) ensuring and controlling quality to exceed customer expectations while ensuring sustainable operations and representing the customer’s voice within local teams, providing customer experience feedback and input. You will be responsible to coordinate customer complaints (CCRP) and Warranty/Returns/Repairs. Assist to develop and implement measures to ensure customer satisfaction.

This position reports to

Quality & Safety Manager

Your responsibilities

  • Coordinate and manage daily tasks associated with CCRPs, Warranties and Customer Returns across all product lines
  • Create daily CCRP report and lead daily meeting
  • Report monthly metrics associated with CCRPs, Warranties and Customer Returns
  • Collaborate with other departments including Sales Operations, Production Scheduling, Production, Engineering and R&D (Research and Development) to ensure customer issues are addressed promptly
  • Provide technical advice in a specific quality assurance technology field such as nondestructive testing, metrology, statistical techniques, fabrication techniques, quality codes and regulations
  • Train personnel on how to use CCRP

Your background

  • Associate Degree in technical field and minimum 2 years related experience OR High School diploma and minimum 5 years of experience in a quality, technical service or customer service role
  • Alternately, a special combination of education and experience and/or demonstrated accomplishments
  • Technical knowledge of measurement and analytical devices used in oil and gas applications
  • SAP or other ERP systems
  • General understanding of creating or processing Purchase Orders and Return Authorizations
  • General database use
  • Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

  • Retirement plan
  • Life insurance
  • Disability insurance
  • Wellbeing program
  • Healthcare plan

More about us

ABB’s Measurement & Analytics division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB’s team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www1.eeoc.gov/employers/poster.cfm. http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected] Resumes and applications will not be accepted in this manner. #LI-Hybrid

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