IT Specialist job vacancy in PBF Energy – Jobs in Delaware

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Job Details
Company Name : PBF Energy
Company Location : Delaware City, DE
Job Position : IT Specialist
Job Category : Jobs in Delaware

Job Description :

IT Specialist


JOB SUMMARY:
To support refinery business objectives and provide technical assistance to refinery computer users on a variety of issues. Identify, research, and resolve technical problems. Configure and deploy desktop workstation, phones, printers and network equipment. Manage small projects as well as work alongside other refinery departments providing technical guidance on projects. Expertise in one or more disciplines related to refinery IT operations. This may include application support & development, network administration, server administration or database administration. This is an on-site position with the expectation that you are in the office 5 days per week.
PRINCIPLE RESPONSIBILITIES: include the following. Other duties may be assigned.
  • Responsible for providing application support services to various business units.
  • Provides support of computing equipment and software, to include analysis, configuration, installation, moves, and changes for all supported locations.
  • Provide user account maintenance.
  • Fleet management of desktops, laptops, printers, and phones.
  • Refinery Lab systems support.
  • Perform research and repair activity, including vendor coordination, necessary to insure computer service for all supported locations.
  • Formulates and defines systems scope and objectives for assigned projects.
  • Work with vendors and business units to resolve application issues as well as upgrade and implement applications.
  • Maintains IT SOX compliance.
  • Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results.
  • May have responsibility for the evaluation of new and existing software products.
  • Provides IT support to DVRC’s refineries (Delaware City Refinery and Paulsboro Refinery), and PBF Logistics locations in Philadelphia, Paulsboro, and Delaware City assets as needed.
  • Participate in the IT On-Call Support rotation.
  • Flexibility to physically visit the supported locations when needed.
  • Provide support to all refinery locations while wearing proper PPE and following all safety policies and procedures.
SUPERVISORY RESPONSIBILITIES:
May provide guidance to HelpDesk Analyst
JOB QUALIFICATIONS:
Education and Skills:
  • B.S. or B.A. in Computer Science or related field; directly related work experience and/or certifications may be considered in lieu of degree.
  • Five years’ experience of IT support activities including thorough knowledge of equipment, application software, and/or operating system software preferred.
  • Excellent communication skills required to interact with internal and external contacts.
Other Qualifications:
  • A positive service-oriented attitude is essential for successful performance of this job.
  • Thorough technical knowledge of client/server computing equipment, application software, and/or operating system software.
  • Experience maintaining business systems targeted as end of life but still required by the business for day-to-day operations until the business has transitioned to new systems.
  • Expected to maintain good relationships with employees and vendor personnel.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.

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