Entry Level Business Management Associate job vacancy in Gemstone International Group – Jobs in Indiana

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Job Details
Company Name : Gemstone International Group
Company Location : Indianapolis, IN 46250
Job Position : Entry Level Business Management Associate
Job Category : Jobs in Indiana

Job Description :

We help influential and popular brands create a tailored outreach approach focused on expanding their reach in the local market. Our territory expertise results in long-lasting brand loyalty and consumer satisfaction. Our efforts to provide best-in-class customer solutions have led us to a new opportunity and client project where we need to fill an Entry Level Business Management Associate role immediately.

The Entry Level Business Management Associate position will provide tailored product and service recommendations, develop customer account strategies to reinforce brand loyalty, and help the Business Management team roll out new compliance initiatives. The ideal candidate for this role has a solution-oriented mindset, enjoys having to think of creative solutions, and possesses a keen interest in a leadership role.

Entry Level Business Management Associate Responsibilities:

  • Communicate with customers on order requests, eligible service updates, product tracking, and billing information
  • Meet our company communication standards between you and the client – Always handle questions, concerns, and complaints with the highest level of professionalism and care
  • Interact with Customer Service and Sales Manager to prioritize customer orders and claims and deliver solutions to problem areas in the sales, service, or compliance departments
  • Train cross-functionally to oversee all components of the customer experience lifecycle from initial contact to managing the delivery and installation
  • Partner with the Junior Customer Account Department Manager to participate and lead hiring, onboarding, and new employee training sessions
  • Always research to monitor industry trends and create new customer service strategies to ensure we are delivering the best-in-class customer support

Entry Level Business Management Associate Requirements:

  • Bachelor’s degree is preferred, however, will consider the applicable experience in customer service, business development, sales, or a client-facing role
  • Aptitude for working in a fast-paced, team setting
  • Demonstrated ability to thoroughly communicate plans, ideas and problems in a clear and concise manner
  • High caliber communication and interpersonal skills

Job Type: Full-time

Pay: $700.00 – $1,100.00 per week

Benefits:

  • Flexible schedule

Schedule:

  • Monday to Friday

COVID-19 considerations:
Employees required to wear mask, Common areas sanitized regularly, Social distancing (6ft)

Work Location: One location

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