Director of Operations and Fulfillment job vacancy in IsoTalent – Jobs in Utah

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Job Details
Company Name : IsoTalent
Company Location : South Salt Lake, UT 84119
Job Position : Director of Operations and Fulfillment
Job Category : Jobs in Utah

Job Description :

Director of Operations and Fulfillment

Reports to: CEO

Job Type: Full-time

Pay: 90-120K Yearly

Benefits

• Health (100% covered for employee), dental, vision
• Onsite gym
• Open PTO & flexible working locations
• Mini fridges (you know it’s needed)
• Cellphone reimbursement

Why Pitted Logistics:

Pitted Logistics is changing the way fulfillment service is provided for both our customers and team members. Pitted Logistics is a leading provider in e-commerce order fulfillment. Our team cultivates a stress-free fulfillment experience so you can do what you do best, focus on growth. Having grown and worked with countless e-commerce-focused companies, we saw a need for a different fulfillment experience. Warehousing and logistics shouldn’t be a commodity, but a service that can surprise and delight customers. Pitted Logistics has a different approach, one that puts service at the center of what we do—regardless of the size or scale of the business.

Job Summary:

The primary role of a General Manager is to supervise all activities of the warehouse, which involves overseeing team performance, ensuring safe and efficient operations, and cultivating a strong company culture. As the most senior individual in the warehouse day-to-day operations, you will be expected to lead by example and create organization and structure, even when it may not initially exist. A successful General Manager will help drive the overall growth of Pitted Logistics and provide a truly exceptional customer experience—two of the main goals of our organization.

Duties/Responsibilities:

 Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary

goal, by supervising, organizing, directing, and training warehouse employees and establishing,

monitoring, and managing operation goals

 Develop warehouse operations systems by determining product handling and storage

requirements, equipment utilization, inventory management, and shipping

 Train and manage the warehouse team to solve day-to-day operational issues and reach short-

and long-term performance goals

 Oversee daily operations, while controlling and managing production schedules and shipping

demands

 Review and prepare workflow, manning and space requirements, equipment layout, and action

plans while ensuring productivity, quality, and customer service standards are met

 Maintain a safe, healthy, and enjoyable work environment by establishing, following, and

enforcing standards and procedures and complying with legal regulations

 Supervise daily activities of the warehouse, including quality assurance, inventory control, space

management, logistics, floor productivity, shipping, and customer service

 Schedule and oversee warehouse teams to meet the demands of the fulfillment center, and

manage the flow and quality of work to maximize efficiency and minimize overtime

 Oversee vendor relationships to ensure competitive pricing on supplies and to maintain

required stock levels on consumable materials

 Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed

 Oversee and manage carriers utilized to transport products to customers, communicating with

drivers and air partners to ensure efficient pickup and delivery of shipments to and from the

warehouse

 Meet regularly with warehouse leads to review, analyze, and develop actionable plans for

productivity

 Meet regularly with CEO to review warehouse objectives and performance metrics, growth

opportunities, areas of weakness and improvement, and develop actionable plans for these

items

Required Skills/Abilities:

 Advanced degree in engineering or logistics

 5+ years’ experience in a warehouse manager role managing hourly employees

 Excellent knowledge of warehouse procedure and policy

 Excellent problem-solving skills and leadership qualities

 Ability to work with all levels of company staff

 Comfortable delivering frequent direct written and oral feedback

 Proficiency with Microsoft Office (Word, Excel, and PowerPoint)

 Proficiency with 3PL Central for warehouse management

 Bilingual (English, Spanish)

Job Type: Full-time

Pay: $90,000.00 – $120,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• South Salt Lake, UT 84119: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• Warehouse management: 5 years (Required)

Language:

• English and Spanish (Required)

Work Location: One location