Computer Support Associate job vacancy in Cerebral Staffing, LLC – Jobs in Tennessee

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Job Details
Company Name : Cerebral Staffing, LLC
Company Location : Greeneville, TN
Job Position : Computer Support Associate
Job Category : Jobs in Tennessee

Job Description :

Cerebral Staffing, LLC is seeking a Computer Support Associate to work for our direct client John Deere in Greeneville, TN.

This role is 3rd Shift Monday-Friday 4:00 PM – 1:00 AM

Job Requirements:

  • Knowledge of computing and networking concepts and fundamentals
  • Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
  • Knowledge of computer security policies and a general overall knowledge of computer security concepts.
  • 1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:

  • Degree in an Information Technology discipline or equivalent experience. – High School or secondary diploma or equivalent

Job Duties:

  • Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
  • Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
  • Responsible for effective e-mail communications and ability to create and maintain basic

documents/records: TYPICAL EXAMPLES: –contact lists –process logs –problem incidence reports –customer information updates – exterior ship orders –inventory, maintenance or other service records–handling standard facilities administration requests

  • Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
  • Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
  • Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: –understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.

Saturdays are also required at times.
Additional Info: Metatarsals are required on the first day

Cerebral Staffing offers health/vision/dental insurance, Paid Holiday/PTO short-time disability

Job Type: Full-time

Pay: $25.00 – $28.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Night shift

Ability to commute/relocate:

  • Greeneville, TN: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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