Administrative Services Specialist, Per Diem (Medical – Front Office)-89115 job vacancy in My Left Foot Children’s Therapy – Jobs in Nevada

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Job Details
Company Name : My Left Foot Children’s Therapy
Company Location : Las Vegas, NV 89115
Job Position : Administrative Services Specialist, Per Diem (Medical – Front Office)-89115
Job Category : Jobs in Nevada

Job Description :

Position: Administrative Services Specialist, Per diem

Company: My Left Foot Children’s Therapy

Locations: Our East clinic at 4385 N. Pecos Rd., Las Vegas, NV 89115 (close to Nellis Air Force Base) and our North Las Vegas clinic at 675 E. Dorrel Lane, NLV, NV 89084 (at the I 215 and North 5thSt.)

Job Type: Per Diem

Schedule: Varies depending on shifts offered and shifts accepted

Starting pay: $30.00 hourly

About Us:

My Left Foot Children’s Therapy was founded 18 years ago, with the same mission that we still hold dear today – “to make a REAL difference in the life of EACH child who walks through our doors.” At My Left Foot Children’s Therapy, we provide outpatient pediatric physical therapy, occupational therapy, and speech therapy to thousands of children every week. We currently have 7 pediatric outpatient clinics located in Las Vegas, Nevada, and the surrounding cities and communities of Henderson, North Las Vegas, Summerlin, and Green Valley. The success and continual growth we have achieved over the past 18 years is due to 1.) Our unwavering focus on providing our patients with the highest quality of care and 2.) Treating our employees the way WE would want to be treated.

About the Position:

My Left Foot Children’s Therapy is currently seeking a per diem Administrative Services Specialist to cover shifts at our East clinic, near Nellis Air Force Base, and our North Las Vegas clinic (at the 215 and N. 5thSt.) when our normally scheduled employees call-out. The right person for this position will be a warm, friendly, intelligent, person with great organizational skills and good problem-solving skills, who enjoys children, has a great work ethic, is honest, and takes pride in a job well-done. The most important role of our Administrative Services Specialist is to ensure that our patients, their families, our therapists, our administrative staff, and our visitors always feel welcome, comfortable, safe, and supported.

Your Responsibilities as an Administrative Services Specialist:

  • To open the clinic at 7 A.M., if covering an opening shift, and to ensure that the clinic is clean, organized, and ready for our patients and therapists who will start arriving at 7:45 for their 8 A.M. appointments
  • To greet our patients and their families, our therapists, and our visitors, in a prompt, friendly, and courteous manner
  • To assist patients with the check-in process
  • To receive copayments for services and record those payments accurately
  • To thoroughly and accurately answer any questions pertaining to our services, our policies, or our mission
  • To appropriately refer questions pertaining to patient accounts, insurance, copays, or other financial questions to the appropriate Patient Financial Services personnel
  • To protect patients’ rights by maintaining confidentiality of medical, personal, and financial information
  • To promptly handle patient complaints or issues with exceptional courtesy, kindness, and respect
  • To handle emergencies with professionalism, always following company policy
  • To maintain clinic security by following safety procedures and controlling access from the reception desk
  • To escort (and supervise) vendors coming into the clinic for maintenance or repairs
  • To inspect all areas of the clinic several times a day for safety and cleanliness, and to ensure that every area of the clinic is clean, neat, aesthetically pleasing, and in tip-top shape for our patients and our therapists
  • To submit a work order immediately upon notice of any hazardous condition, maintenance issue, malfunctioning therapy equipment, or damaged property directly to the Administrative Services Facilities Coordinator, and to keep a log of steps take to resolve the issue.
  • To report the finding of any hazardous conditions, maintenance issues, malfunctioning therapy equipment, or damaged property to the Administrative Services Manager immediately upon notice, and to keep the Administrative Services Manager up to date on actions taken to resolve the problem, as well as the resolution of the problem
  • To remedy any cleanliness issues within the clinic immediately upon notice
  • To inspect the area in and around the entrance to our clinic for cleanliness, several times a day, and to remedy any cleanliness issues immediately to ensure a positive first impression of our clinic
  • To assist and support our therapists with anything they need help with
  • To complete all closing duties, if covering a closing shift, and lock-up the clinic 15 minutes after the last appointment has ended (which could be anywhere from 7:15 P.M. to 9:15 P.M., depending on which day of the week it is and at which clinic you are working
  • To assist with special events
  • To assist with holiday activities and holiday decorating
  • To ensure that our patients’ families always feel comfortable, cared about, and respected in our clinics
  • To use exceptional interpersonal skills when interacting or communicating with My Left Foot Children’s Therapy employees, patients, providers, payors, referrers, or vendors
  • To serve as a role model upholding the mission, ethics, policies, and procedural standards of My Left Foot Children’s Therapy
  • To maintain confidentiality and respect for personal information of patients and employees of My Left Foot Children’s Therapy
  • To foster a culture of inclusivity, equality, and respect amongst our employees, our patients, and our community
  • Will report directly to the Administrative Services Manager

Qualifications:

  • Minimum of 2 years’ experience in customer service
  • Bilingual English and Spanish preferred

Physical Requirements:

  • Seeing, hearing, and speaking
  • Sitting for prolonged periods of time
  • Working on a computer for prolonged periods of time
  • Frequent grasping of objects
  • Frequent walking, standing, and stooping
  • Reaching above, at, or below shoulder level
  • Lifting, carrying, pushing, and pulling objects/supplies of up to 40 lbs

EEO Statement:

My Left Foot Children’s Therapy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pay: $30.00 per hour

Healthcare setting:

  • Clinic
  • Outpatient
  • Private practice

Medical specialties:

  • Pediatrics

Application Question(s):

  • Zip code of residence?
  • Do you have on-call availability?

Experience:

  • Customer service: 2 years (Required)

Language:

  • Spanish and English (Required)

Shift availability:

  • Night Shift (Required)
  • Day Shift (Required)

Work Location: One location

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